Your PC Matters Remote Help and Support

4 ways to get help

  1. Member Portal
  2. Live Support
  3. Email
  4. Phone

How to get help?

At Your PC Matters every computer support inquiry is managed using our online ticketing system.
  • We will email a unique ticket number, eg CN123999 when you contact us for help.
  • We use this ticketing system to ensure that your inquiry is handled in accordance to our high standards.

Getting help is simple

There are many ways Your PC Matters can help you.

Member Portal

Create a new Ticket online using your member portal.

Live Support

Get instant online help by using our live support chat system.

Email

Create an email and send it to our support desk.

Phone

Call 1300 307 970 Monday to Friday, 9AM to 5PM, Australian Eastern Standard Time (AEST)

Supporting Operating Systems

  • Windows® 7
  • Windows® Vista
  • Windows® XP
  • Mac OS 10.4
  • Mac OS 10.5