Roadmap yourpcmatters.crm

.... .... Feature Description Date Expected Date Completed Closed Case Notification When a case is closed by management then a email is sent to the related member to notify that the case is closed. This email contains the closed case number, subject, description and resolution. May-08   Case Update Notification When an opened case is details are updated then the related member is sent a email to notify that the case was updated. This email contains the case number, subject. May-08   Case Resolved Notification When a case is resolved by the assigned yourpcmatters service agent then an email is sent to the management team to notify of the assigned service agent. May-08   Case New Notification When yourpcmatters admin or member creates a new case then an email is sent to notify the related member and management team. April-08 April-08