How to create a new case - Step 1

Create a new case At Your PC Matters we refer to a service job as a 'Case'. We manage your case by using our online case manager known as Your PC Matters Helpdesk which ensures that your case is handled on time by the service professional assigned to you. Your PC Matters Helpdesk is a convenient way for you to track and create new cases. You can easily create a new case in just 3 simple steps. Now, please click the 'New' button in the image (above) to go to the next step .